FAQs

1. How can I place an order?
You can place an order directly through our website or by contacting us through our official social media pages.

2. What payment methods do you accept?
We currently offer Cash on Delivery (COD) for customers across Pakistan.

3. How long does delivery take?
Delivery usually takes 3–5 working days, depending on your location and the courier service.

4. Do you offer refunds?
No, Watch Shop does not offer refunds.

5. Can I return a product?
Returns are only accepted if the product is delivered damaged or broken.

6. What should I do if I receive a damaged item?
You must contact us within 24 hours of delivery and share clear pictures or a video of the damaged product.

7. Can I cancel my order?
Yes, you can cancel your order before it is shipped.

8. Do you deliver all over Pakistan?
Yes, Watch Shop delivers nationwide across Pakistan through courier services.

9. Can I open the parcel before payment?
No, courier companies usually do not allow parcel opening before payment.

10. How can I contact Watch Shop?
You can contact us through our official social media pages or customer support.